Clean the burn pot and the housing for the burn pot. Try opening a window (only a tiny amount) in the room where the stove is to see if this remedies the problem. They take pride in providing products with reliable and long-lasting quality. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. Another common problem with the auger is that it might have a faulty motor. We can help! What causes a lazy flame in a pellet stove? 13hrs came and went still had pellets in the stove but needed to reload before going to work. Try lowering the heat setting or closing the draft/damper. Ashley Hearth is a brand under the United States Stove Company (USSC). Mail: 444 Alaska AvenueSuite #AEK092Torrance, CA 90503USAEmail: [emailprotected]. When this happens, it can result from a few culprits, such as a poor air-to-pellet ratio, poor-quality pellets, or a dirty stove. It also can provide forced or radiant air heat. An orange lazy flame can be a result of a buildup in the burn pot. Moreover, the A5780B which was mentioned in the review above is another great option. Ensure the hopper lid is closed securely or the 5500 will not operate. Youll know you have a jam when you hear the auger motor trying to turn and no pellets are falling into the firepot. Contact your local building or fire officials about restrictions and installation inspection Getting this error code means that you have a tripped high-limit temperature sensor. A simple cleaning will fix this issue. Wiseway Non Electric Gravity Fed Pellet Stove Review, In-depth Review of Englander Pellet Stove. Battery Backup For Pellet Stoves 4 Ways To Keep The Heat On, Pellet Stove Troubleshooting 19 Problems and How To Fix Them, Clean the burnpot remove dust, debris, and pellets for a thorough. If cleaning doesnt work, check the damper. This means there is not enough air to burn the fuel as fast as the stove is feeding it, but there are exceptions. Ensure the stove is clean and free of dust and gunk buildup. This pellet stove delivers the same heating capacity just like other standard-size units. For a better experience, please enable JavaScript in your browser before proceeding. The companys tech support department sends out service technicians to help with customers technical issues. 6. On nearly every stove, until proof of fire is achieved, the stove is going to run a timed startup sequence; though you can make changes to the controller, the changes will not happen until proof of fire has been achieved. Please read this entire manual before installation and use of this pellet fuel-burning room heater. Manage Settings In case your blower runs all the time, the problem is most likely your heaters heat sensor, thermocouple, control board, or wiring. Remove the blockage using the manual auger feed function if your stove has one. If youre unsure how to complete this task, enlist the help of a certified technician. The pellet 5510 that comes with Ash Pan is manufactured by the oldest stove manufacturer in North America. Clean the pellet chute if you can reach it. Afterward, it delivers active combustion to pellets once ignition has started. Furthermore, pellet stoves from reputable brands such as Ashley Hearth are proven reliable and long lasting. Ensure youre using good-quality pellets. Remove all foreign objects from the feed tube. Failure to follow instructions may result in property damage, bodily injury, or even death. If your stove has a hopper lid safety switch, this switch will be in line with the feed circuit. 162.0 The APC4000B offers a simple-to-use digital control system for easy heat adjustment. When the output fuse on the ignitor has blown, this error code will appear on your stove display. Learn more, Facebook II Twitter II Pinterest II Linkedin. USSC Ashley and King Pellet Stove Replacement Parts. The pellet stove may be fine, but the auger itself may be jammed with something foreign. The fire consumed the pellets in the burnpot, meaning by the time more fuel was fed into the firebox, there were not enough embers to reignite the fuel, causing the new fuel to extinguish the flames. Clean the stove and vent to remove gunk and buildup. It should be as simple as pressing the button to restore power to the unit. Luckily, when the stove is running, setting a damper is easy. Numerous Ashley pellet stove reviews online also tell that these two models are remarkably similar. If the stove never detects a temperature high enough for proof of fire, the stove will shut off when the shutdown timer expires. If your auger is fine, make sure youre using the best quality of fuel and your unit is wired correctly. How long will a 40lb bag of pellets burn? Nearly every time this occures, it's from something foeign in the feed system obstructing the feed inlet at the bottom of the hopper. If the auger is clogged or the auger motor has failed it will result in your Ashley pellet stove auger not turning. Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) IF you cannot freely spin the blower wheel, replace the blower. When the system loses power, itll leave behind partially burned pellets, resulting from a faulty proof of fire switch or even a high-limit safety reset switch that tripped. Look for signs of the feed motor struggling to turn. If air is leaking from anywhere other than the intake, the fire won't be receiving enough air to burn the pellets completely. Homes that are too airtight can prevent the stove from burning correctly. If you cant find what you need in the manual, contact the manufacturer for help. The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. The code ERR-11 signals a vacuum problem. for pricing and availability. Required fields are marked *. Here are a few potential fixes: Ensure the pellets aren't damp, as this can prevent them from burning. Check the low-limit switch. Step 1: Press the OFF button on the stove. While every stove is different, the following are the most typical reasons for your pellet stove not working: You can take the following measures to stop your stove from shutting down on you. Here are the common problems, their reasons, and easy troubleshooting. The feed was interrupted for an extended period of time, 2. Check to see if your Draft Fan motor has jammed. If this is broken, it might be stuck in the closed position. Continue with Recommended Cookies. Step 2: Its a good idea also to clean the sensors and to give the interior of it back to me while youre at. Prices, promotions . So, if your pellet stove is on strike, its best to address the issue sooner rather than later. 3. If all else has failed, and you cannot get the stove to shut down, there may be something wrong with the controller. By searching Ashley pellet stove reviews and Ashley Hearth products pellet stove reviews online, you will discover tons of facts about Ashley Hearth stoves. Well get back to you soon. Give everything a good vacuuming. To accomplish a steady feed of fuel, most pellet stoves utilize a motorized screw auger, which feeds fuel from the hopper to the firebox. Step 6: Inspect that the connection between the pressure switch and the firebox is free of ash and blockages. There are three symptoms to look for: 1. Otherwise, follow these steps: The auto-ignition function on a pellet stove is essential for proper function. If your stove struggles to regulate its temperature, try the following repairs: Sometimes, your stove might not start at all. Ashley pellet stove error codes have different meanings. If the exhaust blower fails (stops spinning), the stove will display a vacuum switch error. 3. This can also be why your stove is no longer feeding pellets. The power was cut to the stove while it was running. Harman uses an exhaust mounted RTD probe, Quadrafire uses a burnpot mounted thermocouple, Lennox Whitfields use an optical sensor, most box store brands use a thermal heat resistor, and everybody else uses a thermal snap disc. To take advantage of your stove's warranty, you must keep your receipt and register the appliance at USSC's official website. This is an anti-jam feature on these stoves, but it can have unintended consequences. For one, you may notice that your pellet stove isn't producing as much heat as it usually does. When these fail, the stove usually shuts off. The original was tagged at 4.1rpm ccw. Check the system for dirt, dust, and grime. You may need to replace the auger motor. The Ashley Hearth AP5710 is a small-bodied pellet stove perfect for smaller spaces. The auger feed system is jammed, or the fuel in the hopper is bridging, preventing fuel from flowing into the auger feed system. If your pellet stove is running for 15 minutes, then shutting off leaving burn grate full of pellets, c heck for a defective igniter (Figure 1). The combustion blower forces air through the burn chamber and once ignited, it provides an active combustion of the pellets resulting in very little ash. So now lets look at the reasons that might cause error code 2. How To Do So Safely. Although pellet stoves are expensive, they are great investments especially in freezing weather conditions. Ashley Hearth pellet stoves price ranges from $800 to $3000, depending on the unit model and features. Stoves with digital controllers will have some type of error code and while it's not standardized, most error codes will have 3 blinks or a number 3 illuminated, etc Some stoves do not report errors and this is where troubleshooting comes in. Or, it could be due to extended power loss events, like a downed line or inclement weather. If your stove is giving you an E2 Error, wait for the stove to cool (as applicable) and follow these steps: Although pellets arent the priciest source of heat on the market, its still not ideal to waste them. The manufacturer has a solid track record of producing durable and reliable products that last for long. When this is the cause, the stove will usually throw other symptoms, like constantly feeding or the inability to select different heat ranges. Moreover, both pellet stoves offer both style and robust performance. These Ashley pellet stove reviews provide everything you need to know about each stove unit. Replace the bearing, plate and feed motor. Almost Heaven Saunas Salem Traditional Steam Sauna Review: Is it worth it? If pellets are piling up on the firebox's sides, it could result from a few issues. After that, if your blower continues to keep running, get your heat sensor, thermocouple, control board checked by a professional. Clean your burn pots air intake. Check your owners manual if youre unsure what the blinks mean. All Right Reserved by FIREPLACEHUBS. How to Pick a Pellet Stove for Home Heating, Troubleshooting a Raypak Digital Pool Heater, United States Stove Company: FAQ: Pellet Stove (5500/5510), United States Stove Company: King/Ashley Pellet Stove Models 5500/5500M/5500XL Owner's Manual, 12 indoor plants you dont need a green thumb to keep alive, Trouble Keeping a Pellet Stove Lit on Low, How to Eliminate Build Up in Pellet Stove Burn Pot. As an Amazon Associate I earn from qualifying purchases. Make sure that you do not have an abundance of pellets longer than 1 long. 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