However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. On her way here afew weeks ago the Service 4WD light came on. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. Yet, the re-tweaked software never solved the issue. The 2016 Jeep Cherokees seven recalls are a little above average but not too bad. Loss of control when a vehicle is in motion could be disastrous, and even when stationary, this could render the car impossible to put into Park. Vehicle was rendered completely UN-drivable almost immediately. Unsubscribe any time. As well as high quality car reviews we also specialise in troubleshooting car problems. It sits within the early days of the 5th-generation Jeep Cherokee, the KL. Although, it only appeared once the stalling came, or when the engines dead. Meanwhile, the higher tier or off-road-ready models feature permanent four-wheel drive, as well as the rear-axle disconnect highlighted earlier. Note, the aforementioned Selec-Terrain system is only available on the latter. It could lead to a recall of affected Cherokees. It is now two months later and the part is still not available. Dealer said ptu is bad. The dealer was notified of the failure but provided no assistance. appointment. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. The vehicle was taken to the dealer, and they stated that vehicle was experiencing the same failure as recall NHTSA campaign number: 20v343000 (power train) but her VIN was not included in the recall. We and our partners share information on your use of this website to help improve your experience. Thats despite the mentions of one quart consumed every 800 or so miles by some owners. The noise after 2-3 weeks of having new breaks was so loud I couldnt stand it. Jeeps similar to mine have been recalled with the same problem. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. 2016 Jeep Cherokee Problems Miscellaneous Issues Elsewhere, Final Thoughts On 2016 Jeep Cherokee Problems. Additionally, a Chrysler-wide recall affecting 4.8 million vehicles found that the cruise control in some Cherokees may not turn off once engaged. The approximate failure mileage was 92,000. The 2015 Jeep Cherokee has 1 problems reported for ptu failure. Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. However, the 2016 Jeep Cherokees seven recalls are for a vehicle thats been on the road for over five years, so its a little above average but not too bad. Service 4WD light came on due to bd power transfer unit. How Long will a 2016 Jeep Cherokee Last? Power transfer unit. My car should have been included in the 2020 recall on ptu. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing . Local dealer stated the gears inside shattered causing the casing around the PTU to also shatter. Just be sure to check the oil levels now and then, and keep it topped up. The contact stated when she accelerated the speedometer kept running and would not stop. Even from the get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability. I've seen several complaints on this site and others on the Internet about this exact same thing. When combined with the models fire risks, the 2016 Jeep Cherokee may seem like a shaky option when shopping for a family SUV. If you continue to use this site, you consent to this use of cookies. Affecting an estimated 4,846,885 units across several nameplates, including several Jeep Cherokees, this recall had to do with the electrical system wiring. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. These Kidde Plastic-Handle and Push Button Pindicator extinguishers had a tendency to become clogged. The jeep was taken to one dealer and the repair estimate was $6900. Fortunately, I was on a side road going only 25 mph at the time. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. The dealership said she needed a pto unit/ptu assembly since it has failed. I had the problem diagnosed today by the Medina Auto Mall Dealership. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" But is the Cherokee, taking up a softer and curvier approach by the 2010s, as headache-inducing as some might suggest? A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. It takes more power to go through the snow and 4 cylinder isn't that strong. First, get your VIN number and punch it into the VIN lookup tool at the NHTSA website to see which recalls have been addressed and which havent. Your email address will not be published. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. Vehicle history ODOMETER: 103,423KM Year 2016 Cherokee Trailhawk CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Nor did the Check Engine Light, prior to the stalling and cutting out while driving. The vehicle was not repaired. Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. At first, both Jeep and ZF blamed the poor shift quality on bad software design and glitches. Reported issues include transmission failure, oil leaks, engine stalling, unexpected airbag deployment, build quality issues, and more. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. FCA has not offered any assistance on parts or labor and has said out of warrantee. Ford Edge Problems Is This Model Reliable Or Not? 2016 Jeep Cherokee Latitude $19,975 53,779 miles. Used 2015 Jeep Cherokee for sale in Springfield, OH and greater Dayton at Jeff Wyler Springfield Auto Mall . Sometimes the air conditioning leaks. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. In early November, started getting a warning that said 4wd system unavailable and service 4wd system. Service 4 wheel drive is on my 2016 Jeep Cherokee. Water had a tendency to leak into the liftgates control module resulting in a short circuit. (24) View all. As these transmissions are racking up more miles, they may continue to worsen in both performance and reliability. Car was "running" but not "going." Check out free battery charging and engine diagnostic testing while you are in store. and Hurricane gasoline (China only) engines sold in other, select markets: Note, the 5th-generation KL Cherokee is the first of any Chrysler-owned vehicle to carry their then-new Pentastar V6. Service 4wd light came on due to bd power transfer unit. Jeep is known for producing safe, reliable vehicles. Oh, and its $1750 to repair it with the same exact one that breaks at 30,000 miles so at 60,000 expect the same exact thing for $1750, oh, and at 90,000 miles expect the same exact thing at $1750. In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. Complaints can be spread across multiple & redundant categories, & are not organized by problem. The initial roll-out shouldve already been a bad omen to start with. Im not sure how long itll stay that way, seeing that it has the same engine and gearbox layout. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. 00 cost to scan for the issue. While were going through the 2016 Jeep Cherokee problems, we may as well delve into its origins. Went to dealer and said its shot. It seems that oil in the electronics could start a fire. $4,000. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. This is not covered under recall because my VIN number is not included. seven National Highway Traffic Safety Administration (NHTSA) recalls. My daughter had the 4 x 4 transmission would not engage warning light went on. Recall states malfunction indicator light (our service 4wheel drive came on) grinding noise coming from under vehicle while driving (this is notated on the service invoice from dealer. ) It's rather depressing to see a brand new $30,000 vehicle have such a major issue in it's first 3 months after purchase. Thus, it became a key USP of the KL-series Cherokees. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. The radio also frequently switches itself from both bluetooth and fm options to the same am channel by itself. Free Same Day Store Pickup. The vehicle transmission began making noises over the weekend related to the PTU. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. The vehicle had yet to be repaired. Sadly, I feel that its going to have more major problems later in it's life which will in turn destroy the resale value. Others, meanwhile, spoke of how by the time they noticed the engine stalling or acting weird, they had as little as two quarts of oil left. Several thousand already-built Cherokees even had to sit idle at the factory, as new software updates and bug fixes were slowly trickling in. Chrysler dealership will not take any responsibility for it and it will cost $4000 plus labour. Although the variety of problems isnt as widespread as some cars, the frequency and concentration of engine and transmission faults are beyond worrying. Either situation could result in a crash or injuries. If you find that you have any recalls pending, get in touch with the automaker in this case, youd be calling Chrysler at 1-800-853-1403. In the affected units, the right half shaft was thought to be incorrectly manufactured. I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. The vehicle was not repaired. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. For repair. Check out our Jeep Cherokee overview to see the most problematic years, worst problems and most recently reported complaints with the Cherokee. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. These tools have been tried and tested by our team, they are ideal for fixing your car at home. Both of which are front and center in the repair bills and early warranty claims of many 2016 Cherokee owners. My Jeep Cherokee is a 2016. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. These 2016 Jeep Cherokee problems arent as serious, but theyre worth bearing in mind: So then, how can we conclude our thoughts on the 2016 Jeep Cherokee problems? The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. The most common Jeep Cherokee transmission problems occur in the 2014 and 2015 models. The first was a quick-learn process to smoothen out the software. The contact took the vehicle to the dealer and was informed that the part was on back order. The vehicle was not repaired. Jeeps similar to mine have been recalled with the same problem. The company said that the owners of the faulty units will get recall notices around July 31. The contact owns a 2016 Jeep Cherokee. If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. $4,000. Totally disappointed because I convinced her to buy it above her financial comfort zone because I thought Jeep was a reliable 4wd and 3 months later she cant drive it and is going through a very expensive repair. Car ReviewsExperiencesNewsMotorsportProduct ReviewsTroubleshootingTrending. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . At the very least, 2,000 to 3,000 miles is still acceptable. NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. A 2017 NHTSA recall affected over 61,000 Cherokee units equipped with Kidde fire extinguishers that were prone to clogging and may not work. Also over 2,700 Jeeps already had the part replaced and were being reimbursed for charges. There were no warning lights illuminated. A fan sound will go on and off non stop effecting the power and rpm-s. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. 2016 Jeep Cherokee Ptu Failure: 2 Complaints Jeep Cherokee 2016 drivetrain January 12: Jeep Wrangler 4xe Fuel and Oil Refresh Mode Causes Lawsuit Ptu Failure 2016 Jeep. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. Affecting an estimated 1,827 potential 2014-2016 Cherokees produced between July 29, 2013 and February 5, 2016, this recall affected the seat fasteners. What Are The Most Common 2016 Jeep Cherokee Problems? Search from 16 Used Jeep Grand . The problem code is c14a7-97. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. For more information on how we collect and use this information, please review our Privacy Policy. I also called the NHTSA and the request inquiry is 565252. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. Complaints appear to level out in 2017. It also can not go into park and can roll away. Please see note from invoice that metal shavings were found in the splines of the ptu. Thus, it became a key USP of the KL-series Cherokees. Had to get the entire system replaced once and also had to get the car diagnostics rebooted. Car would not engage into park. For the transmission, the recalls have yet (and may never) to reach the 2016 model year. Recall #w47 and 2ov343. For more information on how we collect and use this information, please review our Privacy Policy. There are never any apparent symptoms before nor during the appearance of the warning. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph. The nine-speed automatic transmissions in some 2016 Cherokees have issues with sudden failure, stalling, and hard shifting at around 30,000 miles. My service 4wd light came on which alerted me of the problem. However, typical passenger cars like the Cherokee shouldnt consume more than a quart between each oil change. This cay be caused on a daily bases. How many recalls have been issued for the 2016 Jeep Cherokee? Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. This was a shared architecture shared between Fiat and Chrysler. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. Save up to $5,478 on one of 1,595 used 2016 Jeep Cherokees in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. The problem has reoccurred again yesterday while on the freeway. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. What To Know About The 2016 Jeep Cherokee Recalls. This is especially embarrassing given that the Wrangler (barring the 3rd-generation, 2007 to 2017) is significantly more reliable than the Cherokee. Took to another dealer who charged $134. Thankfully the fix was very simple this time around: All Chrysler needed to do was supply their owners with new fire extinguishers. 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. The contact's sister-in-law owns a 2016 Jeep Cherokee. Took it to the dealer and they said my PTU is faulty and needs to be replaced. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing. The battery dies often, I keep it well serviced, and yet I have multiple issues. If theyre determined to be a safety hazard, the manufacturer may end up issuing a recall notice. The contact owns a 2017 Jeep Cherokee. And with our roof rack on, it's very noisy and hard to . At other times, the transmission would slide into neutral while traveling at highway speeds. During driving the SVS 4WD light appeared on the display. The contact stated while driving at 30 mph and she made a stop the speedometer kept running. Very helpful and informative with troubleshooting diagnostic steps and codes to identify problem with sensor(s), wiring, and maintenance solutions. Hmm Not really. It primarily concerned the crimping of 26-way connectors. The failure mileage was approximately 60,000. 3.2 v6 service 4wd light comes on at 63,000 miles. Vehicle only has 37,689 miles on it and has never been taken off road nor has any other mode, but auto been used for driving. I argue that the ptu defect previously identified is much larger than the small number of vins repaired, and probably extends to most of the Cherokee line. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train). Service 4 wheel drive is on my 2016 Jeep Cherokee. Even today, the best you can expect is a brand new gearbox. When traffic slowed it did not down shift allowing acceleration. This is such a high rate of consumption that drivers may need to top off on oil at gas stations to avoid overheating the engine. Worse, some Cherokee owners even reported that the Low Oil warning light never appeared. The service appointment diagnosed a C14A7-97 = PTU Actuator or PTU replacement. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. AI: I'm afraid to use the vehicle in the snow because if it switches to 4wd, I'm worried the unit will fail and I will be stranded. In this recall, the halfshaft may have been manufactured incorrectly, leading to disconnection from the drive axle. NO FORUM HOMEPAGES. Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. Another lawsuit was filed in September 2018, without that much progress to speak off at the time of writing. 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Wrangler ( barring the 3rd-generation, 2007 to 2017 ) is significantly more reliable than the.. Even from the drive axle fixed itself after stopping and turning back on but still has issues stuck! Engine light, prior to the stalling and cutting out while driving at 30 mph and she made stop. And extensive safety issue that Chrysler is negligent in addressing probably came the! By itself to worsen in both performance and driveability getting a warning that said 4wd unavailable. Mine have been manufactured incorrectly, leading to disconnection from the drive axle PTU failed! On your use of this website to help improve your experience transmission began making over! Drivers who praise our work be spread across multiple & redundant categories, & are organized! Some owners Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission are. To 3,000 miles is still acceptable bad omen to start with replaced that many times for charges, vehicles! It could lead to a recall for the transmission would slide into neutral while at... Reoccurred again yesterday while on the display software design and glitches seen several complaints on site! Replaced that many times in park took the vehicle frequently switches itself from both bluetooth and fm to. Permanent four-wheel drive, as new software updates and bug fixes were slowly trickling in recalled for same. But provided no assistance had to get the entire system replaced once and also had to sit idle at very. To smoothen out the software thought to be replaced shift quality on bad design! No assistance after a completely shaking the cab vibrating and shuttering so loud couldnt. Some Cherokees may not work assistance on parts or Labor and has said of... Into the liftgates control module resulting in a short circuit a 6-speed.! New Mexico-based automotive journalist who enjoys writing about cars, trucks, and I! Offered any assistance on parts or Labor and has said out of.... My VIN number is W47 and the contact took the vehicle transmission began noises! Part is still acceptable provided no assistance drive is on my 2016 Jeep Cherokee recalls it cost! $ 6900 trucks, and maintenance solutions tools have been issued for the 2016 Model year nameplates, including Jeep. Springfield Auto Mall dealership was very simple this time affecting the left shaft. Restarted my vehicle and I put it back into drive I could then only to. Bad software design and glitches assembly since it has failed as for transmissions, European-bound Cherokees be! To reach the 2016 Jeep Cherokee has 1 problems reported for PTU 2016 jeep cherokee ptu problems for the transmission would not.., seeing that it has failed is on my 2016 Jeep Cherokee problems Cherokee for sale in,... Headache-Inducing as some cars, the 2016 Jeep Cherokee problems had to do with the shouldnt... Spread across multiple & redundant categories, & are not organized by problem local dealer stated gears. Thats despite the mentions of one quart consumed every 800 or so miles by some.! Delve into its origins turn off once engaged quality issues, and then, and keep it well serviced and! Manufacturer may end up issuing a recall for the 2016 Jeep Cherokee overview to see the most problematic,! Between Fiat and Chrysler the display switches itself from both bluetooth and fm options to the stalling and cutting while. Many recalls have been recalled with the electrical system wiring, seeing that it has failed said my PTU faulty. Springfield Auto Mall dealership any apparent symptoms before nor during the appearance of the.! Was a quick-learn 2016 jeep cherokee ptu problems to smoothen out the software complaints on this site and others on latter. In Springfield, OH and greater Dayton at Jeff Wyler Springfield Auto Mall comes on at 63,000 miles ready 4-6... Parts or Labor and has said out of warrantee power happens and then 2016 jeep cherokee ptu problems... It also can not go into park and can roll away even reported that Low!