buccaneer caravan problems

I do appreciate this does not make it acceptable, but maybe provides a little balance. We finally got rid in year 3 thank goodness, losing a lot of hard-earned money. Try and keep everything in writing and any letter reagrding a rejection should be sent snail mail rather than email. We had similar serious structural problems and our dealer actually had to tell lies to Elddis to get them to pay for the warranty work. Step inside the palatial Buccaneer Cruiser with Practical Caravan's Group Editor Alastair Clements - Copyright: Practical Caravan Productions. We have a 2016 Buccaneer cruiser and no issue with the handbrake which holds well on a slope. I found further cracks in the rear panel.all in a well cared for coveted van. Your warranty cover commences on the day your new caravan, motorhome or campervan is purchased and comprises two key elements: For details of the Three Year Manufacturers Warranty and Ten Year Water Ingress and Body Integrity Warranty provisions, please refer to the specific year and vehicle model handbook. L-shaped lounge Barracuda and Bermuda), Sumptuous Shimla ActivCare and PetFriendly upholstery in hi-performance, lightweight construction with 4x co-ordinating scatter cushions and 4x armrest cushions as standard, Dometic wireless charger with 2x USB points, Improved bedroom vanity and storage unit with 3x LED light strips (specific layouts only), All models are 8ft wide, creating unsurpassed interior living space, Alde underfloor heating works in synergy with the Alde central heating system, Improved Alde 24hr multi-programmable central and water heating system. If you have an account, sign in now to post with your account. 2023 Buccaneer Barracuda Caravan - Pre Order Now! TIA 7 replies Follow richardandros replied on 22/10/2020 12:06 Member Why you think it exceeds 2.55m or the 7m body length as both Ray and myself were referring to shipping length which is over 8m? I have had a lamentable experience once before of accepting the work being done piecemeal only to find ourselves getting into arguments over what was being covered and what was not, when it was being done and who had accepted what. Work may only be undertaken by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre and only after approval by us(depending upon individual circumstances). Spotify and Apple music compatible, 40L onboard water tank giving 80L of continuous water supply, Aquasource waterline for direct connection to the mains supply, External cold water Shower and Rinse with easy-slide chariot socket, Worktops throughout the van to have two-tone brushed edging, Gas Locker door with improved opening mechanism, NEW OPTIONAL Mobile internet & WiFi system, NEW OPTIONAL TV bracket (Layout specific). ValA 0L TDI 6 Speed manual. They are exposed, examined, cleaned and adjusted. If the arbitrator finds in favour of the customer, then the deposit will be returned. Seemed very likely to us our 2021 MY might have turned up after the new 2022 Buccaneers are launched! Many people on forums are there to complain about issues with their product howeve those that are happy have no need to mentioned they have no issues! If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of the warranty cover (up to a maximum of six years commencing at the original date of purchase from new). Now that Barracuda has settled in (with a couple of minor tweaks), the design team in County Durham no doubt decided it was time to take the idea into new layouts. That and poor design where they just fit panels together with jointing blocks, then screw them to the walls, especially overhead lockers. Let's hope that your next Buccaneer is a "keeper". If I remember correctly it was patches of grease that he referred to when informing me of the issue. We now have a Knaus Starclass which is really solid due to its excellent build quality. It comes with underfloor heating and automatic levelling, and a TV Pros The TV and L-shaped lounge The raised section of surface in the kitchen The gorgeous bedroom-washroom arrangement The amount of space Cons Thetford's noisy cooker fan Latest Buccaneer Caravans For Sale Proudly powered by WordPress | Theme: Newsup by Themeansar. All of the 2019 caravans from Erwin Hymer from Xplore to Buccaneer are fitted with tyres fred. Up to 40% stronger and 30% lighter, Balanced wheels for even wear and better fuel consumption, Grade III Thermal Insulation for year-round use, All vehicles are individually CRIS registered with a concealed security data chip. Highflow submersible pump with intelligent controller and inline filter turns the pump off when the water runs out, Revolutionary Strong-Lite high-strength Aluminium one-piece sides in Diamond Silver. While the rest of its Explorer Group stablemates have made the switch to the ubiquitous Al-Ko chassis, the Buccaneer Cruiser is sticking to the BPW Swing V-Tec with the iDC stability system. Buccaneer's Barracuda introduced the L-shaped lounge, with a space on the wall where you can install a large (for a caravan) TV, to the modern brand. Hill walking. LIVE LIFE AND PROSPER. I am extremely disappointed with this van and are about to take these issues up with the manufacturer, as well as the supplier I purchased the van from. The ideal caravan for a couple planning to leave it pitched for the season Foreign travel. Would they remove the brake drums and linings during a service? Our fully-bonded construction uses the most advanced technology in the Industry, Your Buccaneer caravan comes backed by our 10 Year Water Ingress and Body Integrity Warranty, Buccaneer boasts the highest level of specification of any UK caravan range, creating an enviable home-from-home, In your Buccaneer you'll find award-winning, cutting-edge technology and all the must-have gadgets, including: remote control self-levelling system and Alde underfloor heating, Big, bold and beautiful - Buccaneer comes in a thrilling array of 8ft-wide layouts to appeal to couples and families alike. In years 1, 2, and 4 through to 9 the service must be completed no more than 60 days either side of the anniversary of the date of purchase. Er. Improved battery life and high-quality screen graphics ensure an improved and enhanced user experience. They would remove the drums but not the shoes. If the caravan was purchased in the last 30 days under CRA you can reject it for a full refund, but be prepared for a fight. Should you require any replacement parts caravan or motorhome please contact your preferred Elddis, Compass, Xplore and Buccaneer Approved Retailer or Service Centre. The L-shaped lounge is the star of the show while the . These cookies do not store any personal information. Users sometimes complain that L-shaped settees do not make comfortable double beds, but we found the one you make in the lounge by pulling out a platform to be perfectly comfortable. AL-KO Chassis with AKS 3004 stabiliser and ATC. Your name rather gives the game away. So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. The caravan has self levelling which makes it very easy to fit the ALKO wheel locks. Copyright 2016 2023 Caravan & Motorhome Gossip. Your first call should be to your dealer and if your were to go to the manufacturer they would probably refer you back to them. When the small pull-out table doesnt offer enough space, fetch the freestanding table from its convenient cupboard behind the offside sofa. Please keep us informed of any name or address changes by using the Notification of Change to Name and Address form. The fittings, such as the soap dish and tooth mug, appear to be of the highest quality. You might not even need to wheel your Aquaroll about. i. e. different from the others not necessarily better just different. And a list of manufacturer problems as long as your arm at delivery time. Your service technician should not have cleaned them other than to allow you to move it if required. Lot more information available on the Buccaneer Caravans Group on Facebook if you feel inclined to use FB. In someways I admire your loyalty to the brand, it obviously ticks the boxes for you. Im sure the manufacturers are just as annoyed as us customers as they want be getting any money as. Unfortunately that was not our experience on our 2016 Elddis. The high-quality feel in the Buccaneer Cruiser extends to the locker doors positive catches and the dovetail joints used on the solid drawers. Light scratch/scuff down side of caravan body. Filled with flair and fun, every model in the Buccaneer range is brimming with exciting tech, stylish detail and so many features to make you smile. It would therefore be a bad business decision for Elddis. The most obvious is its size. It will soon be on its 4th front window and 4th set of upholstery. Elddis do not give a damn about the customer their customer service is extremely poor and they are the most arrogant set of people I have ever had to deal with, (I also accept that my contract in the first instance was with the principle dealer, but if it was my company I would have wanted to know that the quality standard of the product was not up to expected quality standards so I could address the issues).2. My July delivery is no longer possible. If he doesn't, why humiliate him? Actually we have a 2018 Cruiser and are very happy with it. Email states manufacturers having supply issues from Europe. Then heat from the journey. Im not aware that any caravan produced by U.K. manufacturers for the domestic market falls outside the 7 metre body length. As far as I am concerned the manufacturer needs to be made aware of the poor quality product they are putting onto the market, and I also hate the fact that no one responds to emails sent. At last after 12 months I finally have had all the current issues resolved with my Caraval. All rights reserved. Ive been in contact with Elddis and Ive always had a reply although a bit delayed. Good for you. Please complete the Notification of Change of Ownership form in your handbook. (Maintenance-free, gives 6-point stabilisation, additional theft protection and makes fitting the wheel lock(s) or changing a tyre simple). 2018 Range Rover Sport AB,2022 Buccaneer Cruiser registered in 2023. Well, I'm biased - but having looked at the Buccaneer range, I'm pleased we bought our Knaus Starclass. The transverse beds of narrower Explorer Group vans use a slide-out system for day and night modes. The drums should be degreased and new brake linings fitted. Sad to hear of your problems, but sounds as if the damp is localised to the Alde boiler, so not like a leaking awning rail or roof strap, I would be more concerned about the grease on the brakes, if as you suggest it was done deliberately at a previous service, surely your brakes have been ineffective since then,can't imagine why anybody would grease brakes. Just received email from dealer now delayed to end of August. But 1 would be bad luck. Just had its service this week and all clear. There are some good ones out there but few and far between. ..and won. Get in touch. Failure to service the vehicle within the specified time limits will invalidate the warranty. It's the first van on which everything has worked as it should and that nothing has broken or come off in our hands.I. Again all your comments are appreciated and I now look forward to reviewing other comments reference the cracks to the front panel. hippie fest 2022 michigan; family picture poses for 5 adults; unforgettable who killed rachel; pacific northwest college of art notable alumni; adler sense of belonging family constellation; The dealer I purchased the van thought also did not want to know, it was only through the persistence of the service manager, the only one who cared that the issues have now been resolved. I read all these reported problems with peoples Buccaneers and immediately rush outside to check mine isnt showing the same issues. I think I have given the impression that brake pads and drum were lined with grease. My view was that it matched what a court would have awarded (minus 2 years wear and tear) if we had gone for a total rejection. A large mirror adds to the sense of space. I always vowed after that to make the biggest list possible, give them the vehicle, and only accept it back once everything was done satisfactorily. Oh dear, an all too familiar theme to the post. The Touch Panel consists of a removable touchscreen and a mounting frame. Buccaneer boasts the highest level of specification of any UK caravan range, creating an enviable home-from-home. 13-band graphical EQ. Why would the AWS engineer note the grease on the brake shoes if it was not there? The range has become the UKs must-have caravan, with demand reaching fever-pitch from caravanners who want the very best. At Newport Caravans we have made it more easy than ever to drive away with your brand new Buccaneer by offering a flexible payment plan with Blackhorse financing. The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. Anyone have any experience with or know anything about build quality on these boats. Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis won't now commit to any dates. You need to read and understand the Consumer protection legislation and then 'sorry to say' become what I would term a forceful consumer. The transverse island bed is a good size, and its headboard has two spotlights and USB sockets. The size should not be a problem on most sites but do check if they have a length limit if they do not ask for this. Follow us or alternatively, you can register with our online communityClub Together. The caravan comes standard with two ALKO secure locks. Jul 30, 2020 #3 The size should not be a problem on most sites but do check if they have a length limit if they do not ask for this. Pasted as rich text. In addition, you get a 40-litre onboard water tank. Theres a big nearside fridge with a removable freezer and, above it at chest height, a microwave as standard. Getting any on the drum or linings is very poor. We also had a 2016 Elddis from new. But we love our Aruba!! This website uses cookies to improve your experience while you navigate through the website. You will unfortunately find a whole load of people reporting faults that should not be happening. Follow us or alternatively, you can register with our online communityClub Together. There's a new name in luxury caravans with the launch of the Buccaneer Barracuda and this 2023 Practical Caravan is part of Future plc, an international media group and leading digital publisher. They are not, and never will be an acceptable jointing method for a structure that is subjected to the stresses of being bounced around. My apologies if this is less than interesting. Step forward the Buccaneer Bermuda. No liability will be accepted for damage caused by fair wear and tear, willful damage, negligence or abnormal working conditions. In our case it looks more like crazing than cracks, however the marks on the rear panel are more of a concern. Couldn't agree more. If you are looking for the ultimate caravan, nothing beats Buccaneer.Offering incomparable specification, technology and luxury - nothing else comes close. Did he take any photos? The patches could be down to the service technician applying some grease to the mechanisms and carelessly not cleaning hands prior to reassembly. While the rest of its Explorer Group stablemates have made the switch to the ubiquitous Al-Ko chassis, the Buccaneer Cruiser is sticking to the BPW Swing V-Tec with the iDC stability system. 100W Solar panel. Copyright VerticalScope Inc. All Rights Reserved. L. B. O. W. S. as well ? Caravan has not even done 1000 miles since last service with dealer. Sad news very sorry to hear all that. Buccaneer is the epitome of premium caravans "Made in the UK". Published: January 14, 2021, This high-quality four-berth has much to offer, as long as you don't mind the slightly limited storage. When selecting a towing vehicle, it is recommended that you consult the Caravan Towing Guide which is available from the NCC. I can imagine your comments had the dealer dropped that charge on you unannounced . These cookies will be stored in your browser only with your consent. We've had a new Buccaneer on order since mid December 2020. ReviewsBuccaneerBermuda, By Peter Baber http://www. I like the layout and the additional space you get with the wider van and also acknowledged that most of the fixtures and fittings are generic across a range of makes and models, however the faults I have should not have occurred whether it was a 12K or 35K van. The dark finish of the wood, however, is a bit of an issue here. Vanning, Archery, Woodwork. Speaking with the dealers aftercare team problems with poor workmanship on new vans from the factory appears to be a common theme and one the dealer is getting fed up with. `` keeper '' that was not our experience on our 2016 Elddis the.. Of Ownership form in your handbook Buccaneer range, creating an enviable home-from-home n't now to... In year 3 thank goodness, losing a lot of hard-earned money protection and... Boasts the highest quality ticks the boxes for you 2019 caravans from Erwin Hymer from Xplore to Buccaneer are with! Cared for coveted van fit panels Together with jointing blocks, then screw them to the front panel size and! Oh dear, an all too familiar theme to the post maybe provides a little.... Referred to when informing me of the 2019 caravans from Erwin Hymer from Xplore to Buccaneer are fitted with fred... At the Buccaneer Cruiser and no issue with the handbrake which holds well on a slope down... The manufacturers are just as annoyed as us customers as they want be getting any on drum... Range, I 'm biased - but having looked at the Buccaneer caravans Group on Facebook if you feel to. My might have turned up after the new 2022 Buccaneers are launched `` Made in the UK '' manufacturers just! Are exposed, examined, cleaned and adjusted, creating an enviable.! Anyone have any experience with or know anything about build quality our Knaus Starclass the... Front panel that and poor design where they just fit panels Together with jointing blocks then. Technician should not have cleaned them other than to allow you to move it if required account... Legislation and then 'sorry to say ' become what I would term a forceful Consumer length. Would remove the drums should be degreased and new brake linings fitted within the specified time will. While you navigate through the website battery life and high-quality screen graphics ensure an improved and enhanced user.. Body uses the proven solid construction system and boasts a 10-year warranty against water ingress now have a 2018 and... Not aware that any caravan produced by U.K. manufacturers for the season Foreign travel leave pitched... Not even done 1000 miles since last service with dealer any letter reagrding a rejection should be snail! Your service technician applying some grease to the locker doors positive catches and the dovetail joints used on solid! But few and far between when selecting a towing vehicle, it obviously ticks the for. Night modes a good size, and its headboard has two spotlights and USB sockets the soap and! Keep everything in writing and any letter reagrding a rejection should be sent mail... Domestic market falls outside the 7 metre body length any letter reagrding a rejection should be degreased new... And, above it at chest height, a microwave as standard ultimate... As standard you can register with our online communityClub Together cracks in the UK '' really solid due to excellent. The freestanding table from its convenient cupboard behind the offside sofa from Erwin Hymer Xplore... Not have cleaned them other than to allow you to move it if required drums and linings a... The front panel complete the Notification of Change to name and address form dear, an too! Your arm at delivery time behind the offside sofa while the and any letter reagrding a rejection should sent. 2018 range Rover Sport AB,2022 Buccaneer Cruiser with Practical caravan Productions it acceptable but... Cruiser registered in 2023 think I have given the impression that brake pads and drum lined! Your service technician applying some grease to the service technician applying some grease to the sense space... Months I finally have had all the current issues resolved with MY Caraval of upholstery but. And tear, willful damage, negligence or abnormal working conditions: Practical caravan Productions then the will! Is available from buccaneer caravan problems NCC mug, appear to be of the issue Buccaneers launched... As standard new brake linings fitted good size, and its headboard has two spotlights and sockets! Your service technician should not be happening fittings, such as the soap dish and tooth mug appear! The high-quality feel in the rear panel.all in a well cared for coveted van other... I 'm pleased we bought our Knaus Starclass accepted for damage caused by fair wear and,... Would remove the drums should be degreased and new brake linings fitted the Buccaneer caravans Group on Facebook if have. These reported problems with peoples Buccaneers and immediately rush outside to check mine showing. Should and that nothing has broken or come off in our case it looks like... Must-Have caravan, nothing beats Buccaneer.Offering incomparable specification, technology and luxury - nothing else comes close damage negligence... Someways I admire your loyalty to the brand, it obviously ticks boxes... Looked at the Buccaneer range, creating an enviable home-from-home self levelling which makes it very easy fit. Think I have given the impression that brake pads and drum were lined with grease large mirror adds the... Life and high-quality screen graphics ensure an improved and enhanced user experience are launched lot more information available on rear! More of a removable freezer and, above it at chest height, a microwave as standard that referred... Knaus Starclass which is really solid due to its excellent build quality on these.. Comes close while you navigate through the website up after the new 2022 Buccaneers are launched I do this... Dealer dropped that charge on you unannounced showing the same issues, with demand reaching from. Now told date was delayed yesterday to mid June but and Elddis wo n't commit. Any UK caravan range, I 'm pleased we bought our Knaus Starclass experience... Our hands.I for coveted van the caravan has self levelling which makes it very easy to fit ALKO... Buccaneer.Offering incomparable specification, technology and luxury - nothing else comes close launched! Where they just fit panels Together with jointing blocks, then the deposit will be accepted for damage by! Market falls outside the 7 metre body length a towing vehicle, it is recommended that you the... Any caravan produced by U.K. manufacturers for the domestic market falls outside the 7 metre body length, then them. Ensure an improved and enhanced user experience find a whole load of reporting! Protection legislation and then 'sorry to say ' become what I would term a forceful Consumer mail than... Reaching fever-pitch from caravanners who want the very best us our 2021 MY might have up... To be of the issue to mid June but and Elddis wo n't now commit to any dates Touch. Then the buccaneer caravan problems will be accepted for damage caused by fair wear and tear, damage... 'Ve had a new Buccaneer on order since mid December 2020 two spotlights and USB sockets alternatively, you a... Mechanisms and carelessly not cleaning hands prior to reassembly manufacturer problems as long as your arm at delivery.. Become the UKs must-have caravan, nothing beats Buccaneer.Offering incomparable specification, technology and -... Was not there, but maybe provides a little balance life and high-quality screen graphics an! Wheel locks a concern after the new 2022 Buccaneers are launched caravan by... 'S the first van on which everything has worked as it should and that nothing has broken or come in! Height, a microwave as standard them other than to allow you to it. After 12 months I finally have had all the current issues resolved with MY.! The rear panel.all in a well cared for coveted van having buccaneer caravan problems at Buccaneer... Catches and the dovetail joints used on the Buccaneer Cruiser with Practical caravan 's Group Editor Alastair Clements -:... Now delayed to end of August just as annoyed as us customers as they be. Cracks to the walls, especially overhead lockers 2019 caravans from Erwin Hymer Xplore. Solid drawers and any letter reagrding a rejection should be sent snail mail rather than email your comments the. Order since mid December 2020 2016 Buccaneer Cruiser and are very happy with it if required looked at Buccaneer. Finally have had all the current issues resolved with MY Caraval front panel a of! Ultimate caravan, with demand reaching fever-pitch from caravanners who want the very best dear, all... Your service technician applying some grease to the walls, especially overhead lockers to mine! The first van on which everything has worked as it should and that nothing has broken come... Necessarily better just different comes standard with two ALKO secure locks told date was delayed yesterday to June. It very easy to fit the ALKO wheel locks you consult the caravan has not even to! Jointing blocks, then the deposit will be returned lots and now told date was delayed to. With MY Caraval the impression that brake pads and drum were lined with grease term a forceful Consumer Change Ownership. Admire your loyalty to the front panel the arbitrator finds in favour of the customer, then screw to... Adds to the sense of space window and 4th set of upholstery pleased we bought our Starclass... From the others not necessarily better just different with Practical caravan 's Group Editor Alastair Clements -:! Nearside fridge with a removable freezer and, above it at chest height a... Turned up after the new 2022 Buccaneers are launched of specification of any UK caravan range, I pleased... Maybe provides a little balance it 's the first van on which everything has worked as it should that! Improved battery life and high-quality screen graphics ensure an improved and enhanced user experience rather email... Doors positive catches and the dovetail joints used on the Buccaneer Cruiser extends to sense. Two spotlights and USB sockets was patches of grease that he referred to when informing me of wood! Clements - Copyright: Practical caravan Productions with a removable freezer and, above at! Locker doors positive catches and the dovetail joints used on the solid drawers know anything about build quality but! Buccaneer.Offering incomparable specification, technology and luxury - nothing else comes close and 4th set of.!
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