We only provide these third parties with the minimum amount of personal information necessary to complete or provide the requested service or transaction, and we do not allow third parties to use your personal information for a different purpose than what was disclosed to you, With service providers, advisors or other third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition or sale of all or a portion of our assets. Hi good day. No buttons give any response. I kept getting Multiple Errors with Different Micro USB Cables. We will look into this. For personalized support or additional dash cam solutions, please contact us at support@vava.com. If you're looking for some information that's important to you (such as research for work or learning how to manage your money), then the advice here is to first write down the relevant keywords on a piece of paper to figure out exactly what you want, which will be a lot more efficient. For quality-related issues, please see below. 1 Connect the monitor adapter to the monitor and a power outlet. All our dashcam models will automatically power on once you start the engine of your car. If still the same, reformat the SD card into your computer and make sure to back up the files. Plug the SD Card into a Laptop/Computer. 1. Try a Smart Baby Thermometer. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. This is the SECOND DASH CAM that I bought from you guys, that has died on me. Does a return require the original packaging? It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. 24hrs with the display turned off for full-day monitoring of your baby. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. You must include a daytime telephone number for all orders. Step 7: Open the VAVA Dash App. This will take you off our marketing email list. Please reset the dashcam at least 3 times. Check your settings to figure out the default quality setting. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. We will respond to your request promptly upon receipt. with your baby monitor. This includes information you provide when you register on the website, apply for coupon or extending the warranty, register or return a product, subscribe to any of our services, search for a product, place an order on the website, participate in discussion forums or other social media functions on the website, enter a campaign, promotion or survey, participate in a training session or other event, download firmware, software and apps, or when you report a problem relating to the Website or our products or otherwise request support. tried different cords and plugs. Kindly send us a video and the order information to support@vava.com if the issue persists to assist you further. 2. 3. Hi I have the Dual Front and Rear Dash Cam. These terms and conditions govern your use of this website. Products and parts replaced under this warranty become the property of VAVA and are not returned to you. www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you. Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. If youve done all of this and you still have not received your refund, please contact us at support@vava.com. More Stable Wireless Connection: VAVA baby monitor delivers smooth video from anywhere in your house within a 480ft - 900ft range, to always keep your little one in sight no matter you're . If those tips dont work, restore your dash cam to factory settings. Is there anyway for the emergency videos to auto delete after a certain amount of space is used or after a certain amount of time has passed? Live HD streaming + pan, tilt, zoom and color night vision Easy setup Cookie Notice Warranty periods differ according to the model. We recommend that you take every precaution in protecting your personal information when you are on the internet. Who pays the shipping fee for shipping back the unauthorized return package? Or refund to my son account because is no working! How Do I Fix My Vava Baby Monitor Poor Connection? Please back up any media files from the sd card you wish to keep. Also, check if there are any LED lights lit up while the device is plugged into a working power source. For the purpose of reasonable implementation or application of this article: Legal Compliance and Security or Protect Other Rights. Also, you can try to apply a factory reset 2-3 times to the dashcam and reformat the SD card into your computer and make sure to back up the files. The camera does have a power cord and wall plug as well. $199.99. We will inform you (before collecting your personal information) if we intend to use your personal information for marketing purposes, or if we intend to disclose your personal information to any third party for marketing purposes. Make sure the screen saver setting is not active. I cannot access anything. hello, i usually like to check my loop recordings in my VAVA when something dumb occurs but when i did today, the loop recording hasnt recorded since july 2nd. Try to use a different cable cord. If still the same issue kindly sends us an email to support@vava.com for further assistance. Add-on Baby Cam. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. Please reset the Dash cam at least 3-5 times and reflash firmware. Hi Olexis. Step 2. Products shipped via standard service are normally delivered within 2-5 business days after receiving the order. i recently deleted all video on my sd card to make room for more and after placing the memory back in the camera it wont connect anymore and the red light is on i tried connecting to vava wifi and put default password it says is incorrect. Kindly send us a video of the issue if still, the same issue persists to support@vava.com. Connect to the dashcam via wifi with a mobile device. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. Model is VA-VD017. All express and implied warranties for the product include but are not limited to any implied warranties of and conditions of merchantability and fitness for a particular purpose. Press the reset button to reboot the device. You may download it directly from our website: Looking for help on the internet has been useless, theres a bunch of websites that turned up in my google search that are weird fake sites with pop ups saying my iPhone has been hacked. Plug the SD Card into a Laptop/Computer. As an option, we can delete the emergency recording when you see the LED warning for the micro SD card on the dashcam or set the sensitivity to the minimum option to limit the emergency recording. Make sure that your car engine is on. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that: This website will be constantly available, or available at all, or. Troubleshooting dashcam: 2-day shipping. Monitor battery lasts a little over 12 hours without screen on "sleep mode" and would imagine the battery . VAVA Baby Care From our baby monitors to our award-winning thermometer, we keep your baby safe and your mind at ease. If you have complaints or concerns about this Privacy Policy, please contact us at the above email. Packages without an RMA number on the return shipping label may not be accepted by our warehouse. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created. Hope this Helps . accidental returns)? For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. Hi, i purchase my dash cam (vd009) less than a year now and it isnt staying on and the last time I tried turning it on, its not coming on? Please try plugging the dashcam to the computer or directly into a wall outlet. any help would be great. Step 6: Any settings changed on the dashcam will be reverted to factory settings. Usually, using your windshield will work better, since glass tends to win in the suction power contest when up against your plastic dashboard. What should I do? The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. VAVA is not liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including but not limited to: lost data, loss of use of your product, lost business or lost profits. When you do updates through the VAVA app make sure to turn off your mobile data and you are just within the range of the dashcam. $13499$179.99. Were sorry for the trouble youre having with your dashcam. If yes, does the same error occur? It wont connect to the wifi (wont even detect it). If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error to support@vava.com. So ridiculous. You accept that, as a limited liability entity, www.vava.com has an interest in limiting the personal liability of its officers and employees. All purchases through VAVA.com are made pursuant to a shipment contract. Step 3: Save the firmware file onto the SD Card. We are sorry to hear that you are having an issue with your VAVA product. Check on your little one from anywhere in the house Large 5" 720-pixel HD display please & thank you. Hi Jarvis. First, check the battery level on the monitor. $159.99 from BuyBuyBaby. when will it be available again? Then, try turning it on to see if it works normally. Were sorry to hear that youre having an SD card error with your dashcam. Unfortunately, VAVA will not be covering replacement shipping costs from these locations: If the customer ships the product back 14 to 30 days after receiving the return label, or if the returned item is missing accessories/has sustained cosmetic damage, they will be charged a restocking fee (15% of the products original price). For us to further assist you. I have a vava dash cam i bought in October. 5. My VAVA dash camera turn on and it take the wi-if bud when I insert the se card 64GB U3 the WI-FI fail why? No new videos have been recorded. 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