If no one is at the address, FedEx may reattempt the delivery. FedEx offers four security-enhancing signature confirmation services. It's the secure, convenient way to ensure a FedEx Express. Sign the back of the form on your door tag (if eligible). The person authorized to pick up the package may be required to provide photo identification. SeeShipping Fees. After three attempts to deliver and/or three attempts to notify the recipient, or five business days from the date of shipment, whichever occurs first, the shipment may be considered undeliverable. Ground packages (international).FedEx Ground will reattempt delivery if: 1) for residential deliveries, no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. If signing the door tag is not possible because the shipper has requested an in-person, direct signature, you may request your package be held for pickup at your nearby FedEx Office location.. Ship&co support 3 types of FedEx Delivery Signature Options for your international and domestic shipments with FedEx, plus the default one, free of charge from your shipping country. The signature requirement or type of signature requirement is selected by the shipper when they are creating the shipping label., However, signatures are always required for many types of shipments to be delivered, such as permitted shipments of alcohol, high value package goods, dangerous goods, hazardous materials, pharmaceuticals, and firearms., When do you have to sign for a package with FedEx?, You only have to sign for a package if required by sender or by FedEx policy. Select ZIP codes in our A6 and PM areas may have Saturday delivery as well. A, Customer pickup at a FedEx service center. Compare discount rates from USPS, UPS, FedEx, and 250+ couriers at a glance. FEDEX Direct Signature Delivered but No Package. (Hold at Location is not available for FedEx SameDay. FedEx Delivery Manager is a suite of options that provides U.S.-based recipients with convenience, flexibility and features to customize deliveries to their homes while packages are in transit, helping recipients avoid the inconvenience of missed deliveries. And choosing FedEx Freight Direct can also simplify your pricing and reduce transit times. You can't always be there when we stop by to pick up your FedEx shipments. Get an image of your recipients signature for your records. Are signature options available for international shipments?. FedEx provides three options when shippers require a signature upon delivery. FedEx 2Day A.M. shipments normally are available for pickup by 9 a.m. or 9:30 a.m. (MondayFriday) the second business day after shipment at most FedEx locations. Want to save on FedEx shipping? Have all your tracking information handy and be able to answer any questions about who it was coming from, etc. service using FedEx electronic shipping systems, but not when using the FedEx C.O.D. Cookie Notice If you are given the option to fill out a form and leave your signature on the door tag, then you can follow the prompts on the form and sign. Why pay high cost for Insurance for your valuable cargo ? Delivery attempts If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient's door.If no signature is required, the shipment will be left at the recipient's door. A special handling fee applies for Saturday delivery (seeShipping Fees). if you do not want to designate the type of payment to be collected (guaranteed funds, company or personal check). Some shipments require you be there in person (or family member) to sign. service is a great way to expand payment options for your customers. You can schedule a FedEx Express pickup for the same day (provided you request it before the cut-off time in your area) or the next business day. Indicates that we picked up your package. If you see the message Note: DI not available for this package, either the package doesnt need a signature or you have to provide a signature in person. With FedEx Extra Hours you can extend the ordering window for local customers and gain a competitive edge by providing time-definite, next-day fulfillment of orders even when theyre placed late in the day. What if I do not want to have my ID scanned at delivery? The recipient can sign a FedEx door tag authorizing release of the package without anyone present. Someone at the recipients address must sign for the delivery. Service is also available to some Far East and Middle Eastern countries that consider Saturday a regular business day. Your customers expect fast delivery when they place an order online. Note that Internet Explorer is no longer supported. Select a date and/or time for your delivery. If you dont see that option, either package doesnt require a signature or you cant sign for it online. In doing so, we will assess an inside pickup charge in addition to all other applicable charges. Choose Currency C.O.D. Want more control over future deliveries? If a recipient does not have a drivers license, what other forms of ID are acceptable? Look at the notice carefully. For U.S. deliveries, the recipient must be 21 years of age and present government-issued photo identification. For FedEx Ground packages, you can leave the signed door tag on your door and we will deliver your package the next business day. UPS and FedEx both allow you to sign for many packages online, and the US Postal Service also allows you to authorize deliveries that might not occur if you werent there in person. **A FedEx account number is required to get complete proof-of-delivery information. To and from Puerto Rico or other international locations. box ZIP code. When Saturday is a regular business day in the destination country, Saturday delivery does not have to be marked on the shipment documentation, and the special handling fee does not apply. MondayFriday; Saturday service available at some locations. Flexible options provide signatures via your electronic shipping solution,fedex.comor fax, or delivered to you via FedEx. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or package safety. With FedEx Delivery Manager, you tell us. A fee appliesto have the signature information delivered to you in a FedExEnvelope (we'll send it via FedEx Standard Overnight). If no signature option is selected, we may deliver residential shipments without a signature. UPS offers this feature through the free UPS My Choice service. This could be a signed door tag alongside a FedEx signature release form. When requested, FedEx may move U.S. express freight shipments to positions beyond the adjacent loading area. 1Secured = Money order, cashier's check or official check. Your FedEx account executive can help set this up. The eBay buyer will then have to go to the Postal Outlet s. Follow the step-by-step instructions below to eSign your fedex release authorization: Select the document you want to sign and click Upload. For an explanation of FedEx Express Freight service areas and delivery commitment times, seeExpress Freight Delivery Commitments. For some UPS and FedEx packages, you may also be able to compose a handwritten note asking UPS or FedEx to leave the package in a particular location (or with a neighbor), sign it, and leave it taped to your door on the day the delivery arrives. For shipments with the adult signature service option selected, couriers will still request a physical signature and require a government- issued photo ID.2 The safety and well-being of our. Obtain a signature from someone in one of three ways. Contact your FedEx account executive to sign up. UPS Signature Required costs vary depending on the option you chose. 2. If we cannot determine the correct address or cannot reach the broker, we may attempt to contact the sender for address clarification or instructions to return the shipment. With FedEx Delivery Manager, recipients benefit from: To learn more and sign up for FedEx Delivery Manager, go tofedex.com/delivery. 2Recipients must opt-in to receive text message notifications. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. FedEx Home Deliveryprovides standard Saturday delivery to most U.S. residences at no extra cost. Saturday delivery is not offered forFedEx International EconomyorFedEx Express Freight international servicesexcept in countries where Saturday is a regular business day, and to a limited number of Canadian postal codes via FedEx International PriorityFreight. The delivery driver leaves a door note to inform the recipient of the next scheduled delivery attempt. It's a great way to give yourself and the recipient peace of mind. Your FedEx driver will use this area to provide additional details, if necessary. To request a refund or credit under the FedEx Money Back Guarantee, go tofedex.com/billingadjustment. Direct Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses. Orders that include an instrument, amplifier or product that valued at more than $400.00 will ship FedEx Direct Signature Required. Assembled or pre-built furniture requires prior written approval from FedEx Freight before tendering for FedEx Freight Direct services. For customers who do not have a regular scheduled pickup, we assess a per-package on-call pickup charge. Door tag number. Paperless payment transfer results in reduced paperwork for you. Indirect Signature Required - FedEx. Request to redirect your package to a nearby store so you can pick it up later. (Link Opens PDF) Print. Direct signature deliveries are made to the address on the mailing label, not to an individual recipient. Click the Select One box and you can tell USPS what to do with your package. FedEx Express pickup charges do not apply if you drop off your package at a FedEx shipping location or if you have regular scheduled pickup. I live in an apartment complex with a mail room and amazon Hub, plus mailboxes. What does it mean when a FedEx package requires a direct signature? Shipments to international destinations may be picked up in the U.S. on Saturday in our A1, A2, A3, AA and AM primary service areas for a special handling fee (seeShipping Fees). Sign into the app and tap a package to view delivery options for it. The original delivery commitment time applies. FedEx will obtain a signature from someone at the delivery address or from somebody nearby, such as a neighbor or building manager. Your FedEx account number. Saturday Hold at FedEx Location service is not available for FedEx Express Freight. Delivery at a specified time: Request delivery between 5 p.m. and 8 p.m. by the original scheduled delivery date. If you are really in a hurry, we created a template for the note to leave for FedEx to sign for a package. Use the My Signature instrument and choose a signing approach. For a direct or adult signature, you can have anyone at your home address sign for the package, but that person has to be 21 or older to provide the adult signature. Want more control over future deliveries? SeeShipping Fees. We recommend using one of the following browsers for an optimal website experience. Cell Number. simple and transparent for both you and your customers. FedEx customer service: (800)463-3339. For additional details about Alaska and Hawaii shipments, please see FedExAlaskaandHawaiiservices. The carrier will only leave a Delivery Notice Card (DNC). For shipments to U.S. destinations, FedEx will obtain a signature from someone at least 21 years old at the delivery address (government-issued photo identification required). Your bank can tell you what this fee will be. Can anyone 21 years or older accept my adult signature required for package delivery? 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